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The digital ready hotel: recruiting tomorrows talent

Hotels are assessing how they can use digital technologies and data analytics to deliver memorable guest experiences. As 2020 approaches, they will need to make digital a part of everything they do – from marketing and distribution to in-room entertainment. But most hotels don’t have the talent, technology or organisational structures to achieve this, especially in the UAE where a lack of skilled workforce has persistently been cited by business leaders as a constraint on growth.

Our megatrend report shares both global and local insights and asks what can hoteliers do now to recruit tomorrow's talent?