Grant Thornton uses cookies to monitor the performance of this website and improve user experience

To find out more about cookies, what they are and how we use them, please see our privacy notice, which also provides information on how to delete cookies from your hard drive.

Global site

Global site
Africa
Americas
Asia Pacific
Europe
Middle East

Skip to content
Skip to navigation

About Us
Services
Insights
Meet Our People
News Centre
Contact Us

Audit
Advisory
Tax

Audit Home

Financial Reporting Advisory Services
CFO Advisory Services
International Financial Reporting Standards
International Public Sector Accounting Standards
In-Country Value
Staff Secondment Services

Advisory Home

Transformation Advisory
M&A and Transactions Advisory
Forensics
Restructuring
Incorporation and Compliance
ICFR
Islamic Finance
Regulatory Compliance

Tax Home

Corporate Tax
VAT
Transfer Pricing
International Tax and Tax Due Diligence
Economic Substance Requirements
Customs and International Trade
Excise Tax
Business Process Outsourcing Services

News Centre
2020
UAE banks will have to process consumer complaints within timeframe

Press Release

UAE banks to process consumer complaints within a given timeframe

17 Feb 2020 Less than a minute

Banks and financial institutions in the UAE will have to process consumer complaints within a certain timeframe and also give clear reasons in writing on the matter under the new framework which the Central Bank is developing

The UAE Central Bank is developing the "Financial Consumer Protection Regulatory Framework", which it intends to move quickly in order to help consumers make choose the right products.

Click here to read the full article in Khaleej Times

Copy text of article

Press Release

UAE banks to process consumer complaints within a given timeframe

17 Feb 2020

The UAE Central Bank is developing the "Financial Consumer Protection Regulatory Framework", which it intends to move quickly in order to help consumers make choose the right products.

Click here to read the full article in Khaleej Times

ABOUT

About us
Services
Insight
Careers
News centre

CONNECT

Meet Our People
Contact us
Our Offices

LEGAL

Privacy Policy
Disclaimer

© 2023 Grant Thornton UAE - All rights reserved. “Grant Thornton” refers to the brand under which the Grant Thornton member firms provide assurance, tax and advisory services to their clients and/or refers to one or more member firms, as the context requires. Grant Thornton UAE is a member firm of Grant Thornton International Ltd (GTIL). GTIL and the member firms are not a worldwide partnership. GTIL and each member firm is a separate legal entity. Services are delivered by the member firms. GTIL does not provide services to clients. GTIL and its member firms are not agents of, and do not obligate, one another and are not liable for one another’s acts or omissions.